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FAQ

How do I enter the promotion?

1. Purchase a promotional pack of Manhattan Ice Tea.
2. Remove the product wrapper, which will expose a printed unique code.
3. Dial the promotional USSD string, including the unique code in the following format: *120*440*uniquecode#

There is no unique code under the product wrapper, what do I do?

Please confirm that the product is indeed a promotional pack. If not, please purchase a promotional pack and remove the wrapper to expose the unique code. If the pack without the unique code is a promotional pack and there is no unique code, please supply us with your mobile number and we will issue you with a unique code at the brand’s discretion.

I dialed the USSD string and the unique code and I am told that I do not have enough funds to enter the promotion.

Please ensure you have a minimum balance of at least R0.50c prior to dialling into the promotion.

I dialed the USSD string and received an error stating that the request is not possible at this time.

Allow up to an hour to pass prior to attempting to dial into the promotion again. This is most likely due to a network outage.

What are Manhattan Dollars?

- Each time you enter the promotion with a valid unique code and complete the USSD session you are awarded with virtual currency. In this case, the currency is termed Manhattan Dollars.
- These Manhattan Dollars accumulate with every valid entry, resulting in a balance that reflects how often you have participated.
- These Manhattan Dollars are used to shop online.

Do I earn the same amount of Manhattan Dollars with each entry?

- For every unique code entered successfully from a 500ml promotional bottle of Manhattan Ice Tea, 20 Manhattan Dollars will be added to your balance.
- For every unique code entered successfully from a 1.5l promotional bottle of Manhattan Ice Tea, 30 Manhattan Dollars will be added to your balance.

How do I check my Manhattan Dollar balance?

- Periodic SMS’s will be sent out to all participants informing them of their available balances.
- You can also visit the online store at www.shopmanhattanstyle.co.za. You will need to register on the site to view your balance. Registration is as easy as going to the site, clicking “Register” and completing the form.

When does the online shop open?

The online store is available for two specific periods:

From 24th April 2019 until the 26th April 2019 (Window #1)
13:00 – 14:00 Only

From 29th May 2019 until the 31st May 2019 (Window #2)
13:00 – 14:00 Only

What is the link to the online store?

The link for the online store is www.shopmanhattanstyle.co.za

I have visited the site, but I am not sure what to do next.

You will need to register your profile on the site prior to shopping. To do this, go to the site and click on “Register”. You must register with the same mobile number that you entered the promotion with.

I shopped online and reserved my items, when can I expect them?

You can expect a period of at least two weeks for delivery of your goods.

I didn’t spend all my Manhattan Dollars, now what?

As per the terms and conditions for the promotion. Unspent Manhattan Dollars at the end of the first shopping window can be used in the second shopping window. Unspent Manhattan Dollars at the end of the promotion are forfeited.

Where can I review a full list of prizes?

Should you wish to review the prizes on offer they are welcome to review the terms and conditions available on www.clover.co.za

How do I shop on the site?

In order to shop, you will need to register your profile on the site, using the same mobile number that you used to enter the USSD code.

Increase your Manhattan Dollars by purchasing Manhattan Ice Tea promotional packs. Dial the USSD code with each new code and prepare to shop during one of the two time slots (windows) allocated above.

Can’t find what you’re looking for? You can direct your questions to one of our social pages